Consistency is crucial because it is a sign of confidence the result of proactivity and it can only lead to one basic emotion: trust!

What happens when customers trust you!? THEY RETURN AND ALSO RECOMMEND YOUR BUSINESS TO OTHER PEOPLE.

Do not miss out on that marketing channel. No better advertisement than personal recommendation!

Good read!

http://www.eptica.com/blog/consistency-missing-ingredient-retail-customer-service

Advertisements